Sr Systems Administrator

Location: Tukwila, WA
Date Posted: 05-10-2018
General Purpose and Scope of Position:  Sets up, configures, and supports internal and external systems to ensure high levels of availability and security of the supported business applications.  Develops and maintains systems, applications and security configurations. Troubleshoots system performance issues and creates and maintains a disaster recovery plan.  Recommends, schedules and implements new applications as well as system improvements, upgrades, maintenance, repairs and patches.  Provides technical support and guidance to users.
  
Specific Responsibilities Include:

Support
  • Perform in-depth troubleshooting on numerous computer platforms and operating systems across a widely dispersed geographical area.
  • Assist branch contractors/end users in diagnosing problem areas including desktop and network connectivity issues and supporting our user base.
  • Prepare and maintain the documentation of systems configuration and architecture.
  • Maintain the various software components that relate to monitoring the computer systems overall health. 
 
Operational Management
  • Manage operating systems and end-user software.
  • Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.
  • Assist with network and security audits.
  • Perform and test routine system backups and restores.
  • Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers and appliances. Escalate incidents as necessary.
  • Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
  • Analyze system, server, and application performance.
  • Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
  • Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
  • Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.
 
Qualifications / Requirements:
 
Bachelor’s degree in computer science, information science, management information systems, engineering, science, business administration or related field or foreign equivalent and 5-7 years’ progressive experience to include:
  • Hands-on knowledge of Microsoft, VMware and Citrix family of products, specifically Office 365, Azure and XenApp.
  • Hands-on knowledge with server operating systems.
  • Solid understanding of computer systems characteristics, features, and integration capabilities.
  • Strong knowledge and understanding of network topologies, protocols and cabling standards.  Experience with Cisco/Meraki a plus.
  • Highly motivated, organized, detail oriented team player.
  • Able to deal with changing priorities.
  • Strong analytical, evaluative, and problem-solving abilities.
  • Exceptional service orientation.
  • Excellent written and oral communication skills.
  • Excellent interpersonal skills.
  • Excellent communication skills in working with resources from varying levels within the organization
  • Ability to articulate ideas to both technical and non-technical addressees.
  • Ability to successfully manage multiple projects and responsibilities.
  • Rotating and shared on-call responsibilities.
  • Occasional travel required.  Less than 10%
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