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Sr Cloud Platform Engineer

Seattle, WA
On any given day, every moment matters to someone, somewhere. And every moment, our innovations, products and services play essential roles in people’s lives. We help firefighters see around buildings and police officers see around street corners. We keep utility workers connected and visible to each other with real-time voice and data communication across the smart grid. And we provide the situational awareness first responders need when a moment brings catastrophe. We help people be their best in their moments that matter.

Department Description

We are growing and we are looking for a Senior Software Engineer to join our team. The Cloud Infrastructure team is responsible for the development and operations of critical cloud infrastructure and platform services, in support of our public and hybrid cloud-based Software as a Service (SaaS) solutions for public safety customers.   This team is part of our  Software Enterprise division, which offers secure, reliable and efficient team communications, workflow and operational intelligence solutions for mission critical public safety and enterprise markets throughout the world.   Our services leverage Cloud Computing infrastructure on AWS to build at scale. 

The Cloud Infrastructure team is responsible for:

Design and implementation of the continuous integration/continuous delivery (CI/CD) pipeline into multiple public cloud regions
Development and operation of common platform services that can be leveraged by our SaaS solutions moving forward
Overall reliability and security of these services and the environments they are run in
Monitoring and support for these platform and infrastructure services, as well as metrics collection and reporting related to them

Job Description

As a Senior Software Engineer on this team, you will be a key contributor to platform development activities for our team in Salt Lake City, accompanied by a development team in Seattle.  These teams are developing services, tools, and processes to support other engineering teams as well as  deliver solutions to our customers.  You will be working on a high-velocity, results-oriented team that leverages cutting-edge technologies and techniques. The right individual will be motivated and will have a passion for automation, deployment processes and enabling innovation. Your efforts will help to shape engineering culture and best practices across our Software Enterprise organization.

Responsibilities will include:

Work with Cloud Infrastructure Engineering team members to build a robust Continuous Integration, Delivery and Deployment platform 
Standardize and manage CI/CD setup procedures for monitoring deployment process performance, testing, error handling, reporting, archiving, and optimizing.
Scope, plan and manage DevOps infrastructure enhancements and Upgrades.
Develop automation and other tools to minimize delivery time and increase developer productivity.
Help identify opportunities to improve system scalability and stability, and implement enhancements and best practices for modern development principles and methodologies.
Participate in the design and development of new and evolving services, architecture, and performance standards
Troubleshoot both infrastructure and infrastructure automation issues


BS in Computer Science (or equivalent degree) with 7+ years of professional software development, systems, or DevOps experience
Expertise with at least one of the following:  automation/configuration management, web/cloud security, cloud services (ideally Microsoft Azure or Amazon Web Services), on-prem/cloud infrastructure, and/or container/orchestration technologies (Docker, Kubernetes, AWS ECS, Mesos, etc)
Experience with revision control source code repositories and git branching technologies.
A working understanding of at least one coding and scripting language (Python, GoLang, Bash, Java, or JavaScript preferred)
Knowledge of best practices and IT operations in an always-up, always-available service
Knowledge of application layer protocols, including HTTP, SOAP/REST, DNS, SMTP, SNMP, SSH, TLS/SSL
Familiarity with tools for systems management, operational support, and performance monitoring
Advanced troubleshooting skills across all layers of the OSI model
A strong background in Linux/Unix Administration
On-call and night and weekend work are occasionally required
Ability to work in a fast paced, evolving, growing and agile environment
Strong level of curiosity and interest to learn
Must be able to obtain background clearance as required by government customer

Basic Requirements

BS in Computer Science (or equivalent degree) with 7+ years of professional software development, systems, or DevOps experience
Must be able to obtain background clearance as required by government customer
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